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When your home loan no longer feels right, you generally have more options than simply accepting the next interest rate offered by your bank.
You may be able to refix, refinance or restructure your mortgage.
Although these terms are sometimes used interchangeably, they mean different things.
Refixing usually means choosing a new fixed interest rate and fixed term while keeping your mortgage with your existing lender.
Refinancing generally means replacing your existing mortgage with a new lending arrangement, often by moving your home loan to another lender.
Restructuring means changing how your mortgage is organised, for example, changing loan portions, repayment types, loan terms or combining fixed and floating components.
The right option depends on much more than which bank is advertising the lowest interest rate.
You should consider:
Before changing anything, it can be useful to have your mortgage reviewed by a mortgage adviser in New Zealand.
| Option | What happens? | Do you normally change lender? | Common reason |
| Refix | Choose a new fixed interest rate and fixed period | No | Current fixed term is ending |
| Refinance | Replace or move your mortgage to a new lending arrangement | Often | Better lending terms, structure or lender |
| Restructure | Change how your current mortgage is organised | Not necessarily | Improve flexibility, repayments or strategy |
The key difference is:
Refixing changes your interest-rate term. Refinancing changes the lending arrangement, often including the lender. Restructuring changes how the mortgage itself is set up.
Refixing normally happens when your current fixed-rate period is approaching its expiry date.
For example, suppose you originally fixed your mortgage for two years.
At the end of those two years, your lender may offer you several new options such as:
Selecting another fixed term with the same lender is generally referred to as refixing your mortgage.
If your fixed term is approaching expiry, explore our Refix Mortgage Services before accepting a new rate automatically.
When a fixed term expires, you normally need to decide whether to:
The exact process differs between banks.
For example, BNZ states that an eligible loan may automatically move to its standard variable rate after the fixed term ends if the borrower does not refix. Other lenders have their own processes and terms.
This is why the end of a fixed term can be a useful mortgage review point rather than simply an administrative renewal.
Refixing may be worth considering when:
However, remaining with your current bank should still be an active decision rather than an automatic one.
Before refixing, compare:
Our Refix Mortgage Services can help you review these considerations before the existing fixed term expires.
Mortgage refinancing generally means replacing your existing mortgage with a new mortgage arrangement.
In New Zealand, this commonly involves moving your home loan from one bank or lender to another.
For example:
You currently owe $650,000 to Bank A.
After reviewing your options, Bank B approves a new $650,000 home loan.
The new lending is used to repay Bank A, and your mortgage moves to Bank B.
This is mortgage refinancing.
For personalised help comparing lenders, see our Refinance Mortgage Services.
A lower interest rate is one reason, but it is not the only reason homeowners consider refinancing.
You might refinance because you want to:
A lower rate can potentially reduce repayments or total interest costs.
But always calculate the saving after refinancing costs.
Your current mortgage may no longer fit your income, savings or financial goals.
A new lender may provide a structure that better suits your needs.
These might include:
If your property has increased in value or your mortgage balance has reduced, you may have equity that could potentially support additional borrowing.
Depending on lender approval and affordability, equity might be used for:
Read more about Equity Release Services.
Homeowners sometimes refinance as part of a wider property-investment strategy.
This may involve reviewing:
Learn more through our Investment Property Loans.
Refinancing or increasing mortgage lending may be one way to fund significant home improvements.
Depending on the project, other options may include a mortgage top-up or dedicated renovation lending.
See our Home Renovation Loans or read our guide to using equity for home renovation.
Larger construction projects can require a different lending structure involving staged progress payments.
If your plans involve building rather than simply renovating, see our Building Construction Loans.
Mortgage restructuring means changing the way your home loan is organised.
You may remain with the same bank.
For example, instead of having one $600,000 mortgage fixed for two years, you might restructure it into:
That is a different mortgage structure even though:
Explore our Mortgage Loan Restructure Services if your current loan setup no longer suits your financial plans.
Mortgage restructuring may be considered when you want to improve:
Your circumstances may also have changed since the mortgage was originally arranged.
For example:
The structure that suited you five years ago may not necessarily suit you today.
Instead of fixing the entire loan for one term, you may divide it into several portions.
For example:
The objective is usually to balance certainty with flexibility.
Floating lending may provide more flexibility for additional repayments.
However, floating interest rates can change and may be higher than available fixed rates.
Some lenders offer offset products that allow eligible savings balances to reduce the portion of the mortgage on which interest is calculated.
The availability and mechanics depend on the lender.
Revolving credit operates differently from a conventional fixed-term mortgage and requires financial discipline.
It may suit some borrowers with strong cash-flow management but may be unsuitable for others.
Extending a loan term can reduce regular repayments but may increase the total amount of interest paid over time.
Shortening the term generally increases repayments but can reduce long-term interest costs.
Borrowers whose income has increased may consider increasing repayments to reduce principal faster.
Always check applicable lender limits and fixed-rate conditions first.
This is one of the most common sources of confusion.
You normally:
You may:
So if your existing bank simply offers you a new one-year fixed rate when your previous fixed term ends, that is generally refixing, not refinancing.
For help deciding whether remaining with your current lender makes sense, compare our Refix Mortgage Services with our Refinance Mortgage Services.
Refinancing and restructuring can overlap, but they are not the same.
Focuses primarily on replacing or changing the lending arrangement, often involving another lender.
Focuses on changing how the existing debt is organised.
You may refinance and restructure at the same time.
For example:
You move a $700,000 mortgage from Bank A to Bank B.
At Bank A it was entirely fixed.
At Bank B you create:
You have both:
Refinanced the mortgage
and Restructured the mortgage.
No.
In many cases, your current bank may allow you to change the structure without moving the entire loan to another lender.
Whether this can be done immediately depends on:
That is why restructuring should normally begin with a review of the existing mortgage rather than immediately applying to another bank.
See Mortgage Loan Restructure Services for more information.
This is extremely important.
A new lender might offer a lower rate, but switching may still cost more than staying where you are.
Possible refinancing costs include:
BNZ specifically identifies legal costs, early repayment fees, cashback clawbacks and valuation costs as potential refinancing expenses.
Consumer Protection also explains that a break or early-repayment fee may apply when a fixed-term loan is repaid early, including when switching mortgage deals before the fixed period ends.
A mortgage break fee may apply when you repay or change a fixed-rate loan before the agreed fixed term ends.
This could occur when:
Consumer Protection explains that early repayment charges can include administrative costs and a reasonable estimate of losses caused by changes in market interest rates.
Before refinancing a fixed mortgage, ask your lender for a current break-cost calculation.
Some lenders offer cash incentives to borrowers who take out or refinance a mortgage.
Cashback can be attractive, but it should not be the main reason for choosing a lender.
Check:
The Financial Markets Authority advises borrowers to be careful about short-term incentives such as cashback and to consider the long-term fundamentals of the mortgage.
Not necessarily.
Imagine:
Current mortgage: $600,000
Current rate: 6.00%
Alternative rate: 5.80%
The new rate is 0.20 percentage points lower.
That looks attractive.
But suppose changing lenders involves:
The immediate cost of switching could offset a meaningful portion of the interest saving.
Instead of asking:
“Is this new rate lower?”
Ask:
“After all costs, how much better off will I actually be?”
This is the core calculation behind a sensible refinance mortgage strategy.
Refinancing may deserve consideration when:
You can review available options through our Refinance Mortgage Services.
Refixing may be simpler when:
Restructuring may be worth reviewing when:
See our Mortgage Loan Restructure Services.
Potentially.
If your property has increased in value or you have paid down your mortgage, there may be equity available.
However:
Property equity does not automatically equal borrowing capacity.
The lender may still assess:
Equity might potentially be used for:
Refinancing may form part of an investment-purchase strategy.
For example, an existing homeowner might refinance or restructure part of their mortgage to access usable equity for an investment-property deposit.
The lender will still assess:
Property investors can explore our Investment Property Loans and Residential Investment Home Loans.
Potentially.
Depending on the size of the project and available equity, homeowners may consider:
For smaller to medium projects, see Home Renovation Loans.
For major structural work or new builds, see Building Construction Loans.
Existing first-home buyers may later refinance just like other homeowners, subject to lender approval.
You might review your loan after:
If you are still preparing to purchase your first property rather than refinancing an existing mortgage, see our First Home Loans in New Zealand.
Not automatically.
If your current bank declines:
the first step should be understanding why.
Another bank may assess the application differently, but a different lender cannot remove a genuine affordability problem.
Yes.
A mortgage adviser may help you compare all three options rather than starting with the assumption that you should switch banks.
A mortgage adviser can review:
The Financial Markets Authority states that mortgage advisers can help borrowers understand needs and budgets, assess options, explain loan costs and manage the lending process.
Your decision should be based on your mortgage rather than simply your location, but homeowners who want local lending support can speak with our Mortgage Broker Auckland team about:
Hamilton homeowners approaching a fixed-term expiry can also review whether remaining with the current lender still suits their goals.
Our Mortgage Broker Hamilton page provides more information for Waikato homeowners, first-home buyers and investors.
Homeowners across Tauranga and the Bay of Plenty may also want to review lending when:
Learn more through Mortgage Broker Tauranga.
Before accepting an offer, ask:
Refixing normally means selecting another fixed interest-rate period while remaining with your current lender. Refinancing generally involves replacing your existing mortgage and often moving to another lender.
No. Refinancing changes the lending arrangement, while restructuring changes how the mortgage is organised. You can refinance and restructure at the same time.
No. Refixing normally happens with your existing lender.
Not necessarily. Your current lender may allow changes to your mortgage structure.
Start reviewing the mortgage before the fixed term expires rather than waiting until the last day. The exact early-refix or rate-lock window differs between lenders.
No. A lower interest rate does not guarantee an overall saving once legal fees, valuation costs, break fees, cashback repayments and other costs are included.
Potentially, but an early-repayment or break charge may apply. Ask your existing lender for the cost before proceeding.
Potentially, subject to the lender’s assessment of property value, affordability, LVR, DTI and other lending criteria.
It may be possible, but moving short-term debt into a long-term mortgage can increase the total interest paid if the debt is repaid over a much longer period. The costs and risks should be assessed carefully.
Both options may be worth exploring. Compare your current lender’s offer with the total cost and benefits of switching.
Depending on the adviser’s relationship with your lender and its processes, an adviser may help review available options. Ask what lenders and refix services the adviser can provide.
Cashback should be treated as one component of the overall offer rather than the main reason to move. Consider interest, fees, structure, flexibility and any obligation to repay the cashback if you leave early.
Yes, subject to lender criteria and affordability. Property investors may refinance to review rates, structures, equity or portfolio lending.
Possibly. A new lender will normally reassess your financial position and may require updated income, expense, debt and property information.
Requirements vary, but borrowers may be asked for identification, income evidence, bank statements, current loan statements, information about debts and supporting property information. One current bank refinancing guide, for example, requires updated income and account evidence before assessment.
There is no universal answer.
Consider refixing when:
Consider refinancing when:
Consider restructuring when:
In some cases, the right answer may involve a combination.
For example:
Restructure now → refix one portion → refinance later if another lender provides a meaningful overall benefit.
The decision should be based on your individual financial position rather than a headline interest rate.
If your fixed term is ending, your repayments have changed or you are considering moving banks, use the opportunity to review the entire mortgage.
At Loans & Mortgages, we help New Zealand homeowners compare:
Our mortgage advisers can review your current lending and help you understand whether remaining with your current bank, restructuring your mortgage or refinancing to another lender may better suit your circumstances.
Request a Free Mortgage Consultation or call 022 550 0005.
This article provides general information only and is not personalised financial advice. Mortgage rates, lender policies, refinancing costs, cashback conditions, break fees and lending criteria can change. Obtain advice based on your circumstances before changing your mortgage